Acceptable Use Policy

Last updated: October 13, 2023

Introduction

Thank you for choosing Coursology's Pro/Write plan. At Coursology, we're committed to providing all of our users with high-quality, reliable services. In order to ensure a fair and consistent experience for all subscribers, we've established an Acceptable Use Policy regarding the use of our unlimited Pro/Write plans.

Usage Caps

  1. Daily Usage Cap: Even though our Pro/Write plan offers "unlimited" access, it's essential to understand that we have implemented daily usage caps to ensure equitable access for all our users. These caps are designed to prevent any single user or group of users from overloading our systems.

  2. Supporting All Users: We strive to provide all our users with an optimal experience. The daily caps ensure that our services remain fast, reliable, and available to everyone at all times.

  3. Review and Adjust: We periodically review our daily usage caps and may adjust them based on overall system demand, performance metrics, and feedback from our user community. Any changes to these caps will be communicated to our users in advance.

Monitoring and Enforcement

  1. Monitoring: We actively monitor the usage of our Pro plan subscribers to ensure adherence to this Acceptable Use Policy.

  2. Breach of Policy: If a user consistently exceeds the daily usage cap, we reserve the right to temporarily restrict or throttle their access to ensure the stability of our services for all users.

  3. Communication: In the event of any restrictions, users will be notified and informed about the reason for such measures.

Responsibility of Users

  1. Fair Use: We trust our users to use our services responsibly and equitably. Please be considerate of other users and avoid excessive use that might hinder the experience for others.

  2. Feedback: If you believe that the daily usage caps are affecting your ability to use our services effectively, please reach out to our support team. We value feedback and will consider it while reviewing and adjusting our usage caps.

Updates to This Policy

We may update this Acceptable Use Policy from time to time. We encourage users to frequently check this page for any changes. Your continued use of the Pro plan after any change in this Acceptable Use Policy will constitute your acceptance of such changes.

Thank you for understanding and adhering to our Acceptable Use Policy. Your cooperation ensures that we can continue to provide high-quality services to all our users. If you have any questions or concerns regarding this policy, please contact our support team.